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Support Documentation or Request

At Bright-Byte we place a high priority on providing high quality, fast, effective
technical support for our clients, we supply you with various ways to get answers to your support questions:

Ticket System

Click Here to Access Our Helpdesk

E-mail Addresses

Sales:

Support:

Billing:

Management:

Note: If you are a current client, please include your full name, domain name, and /or user name in the body of your message when you send us an e-mail.

Flash Tutorials

If you are a Hosting client You have access to Flash Tutorials and comprehensive documentation.
Links to both are below. Also a link to the documentation is found at the bottom of your control panel.

CPANEL FLASH TUTORIALS

Flash Tutorials
cPanel Flash Tutorials:
These Flash tutorials display visually some of the most frequently asked for, how to's
From "How to add a mail account" through to "How to download a backup of MySQL database" and more.

To view the flash tutorials please click here.
CPANEL DOCUMENTATION
Documentation
cPanel Documentation:
This documentation is a truly useful facility which will help you learn more about your site and will save you time by providing you with easily accessible answers to your questions.You will find answers to many of the queries that you may generally ask of a technical support team.
To view Documentation click here.
WHM DOCUMENTATION
Documentation
WHM Documentation:
For our Resellers we provide WHM documentation, some of the features you will see may not be enabled on your account as the documentation also covers features that only server admins have access to.
To view Documentation click here.
WHM FLASH TUTORIALS

Flash Tutorials
WHM Flash Tutorials:
These Flash tutorials display visually some of the most frequently asked for, how to's
From "How to create an account with a package" through to "How to change my Webhost Manager theme" and more.

To view the flash tutorials please click here.

 

 

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